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Legal Professionalism: Fifty Words That Strike the Heart
From The Author's Comment:
"I often find when I am listening to my clients that a word or phrase will surface that will signal an opportunity to move to the deeper, more productive level of feelings and, through this doorway, to intuition.... I began to consider what those words might be, and after seven years and thousands of interactions with innumerable clients, fifty words have surfaced which seem to be integral to the dynamics of the legal decision-making process."
